Please try to reboot your device.
If above does not solve the problem, please send us the e-mail at info@beeworksgames.com with following information.
Please DO NOT DELETE the app before contacting us.

*Name of the device
*Version of the OS
*Name and version of the app
*Inquiry with detailed information

Please create the save data for restoration from "Other" > "Backup" >"Restore save data creation" and the "ID" and "Password" will be issued after the save data for restoration is created.
The save data can be restored when you have re-installed the app, or have changed the device.
*Both "ID" and "Password" are necessary when restoring backup save data, so please take note and store them safely on your own.
*The save data for restoration is NOT created automatically. Please create this on your own.

Please create the save data for restoration BEFORE YOU CHANGE YOUR DEVICE.

（before changing the device）
"Other" > "Backup" >"Restore save data creation"
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The "ID" and "Password" will be issued; please take a note or screenshot and store them carefully.
You can e-mail to yourself the ID and Password by tapping the "Email" button.

（after changing the device）
"Other" > "Backup" >" save data restoration"
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Please type the "ID" and "Password".
*Do not create the save data for restoration on your new device before you restore your old savedata, or else you will not be able to type in the ID and Password.

Please contact us at info@beeworksgames.com .
If you have questions about the app, please write the following informatoin on the e-mail.

*Name of the device
*Version of the OS
*Name and version of the app
*Inquiry with detailed information

If you have sending us the e-mail for several times and never get the response, our reply might be in spam mailbox or blocked.
Please check if the e-mail from "beeworksgames.com" is receivable and contact us again.